DEMNÄCHSTIntermediate

ITIL / ITSM READY

Steer IT services with system

Service Value System, the seven guiding principles, key practices (incident, problem, change), SLAs/XLAs. Prepares you.

4 modules ~90–120 minutes 25 exam questions

from 290 €

Coming soon

What you get at the end

Pass the exam and you'll receive this credential.

Publicly verifiable at nterion.de/verify. With your name, score and a QR code for instant authenticity check. Valid for 18 months. Internal competence statement of N.terion Academy — not an ISO/IEC 17024 certification.

SAMPLE

Credential

awarded to

Your name

for the demonstrated competence in completing

ITIL / ITSM READY

Competence credential by N.terion Academy

passed online on dd.mm.yyyy · Result: 92 %

valid until 12/2027

Alexander Holtermann

Professor Dr. Alexander Holtermann, Ph.D., DBA

Nikita Rösner

Nikita Rösner, MBA

VERIFY

Competence statement by N.terion Academy – not a certification under ISO/IEC 17024 · verifiable at nterion.de/verify

Preview mock · real credentials show the name, tier and exam result

How the course works

1Register2Learn3Quiz4Exam5Certificate

Curriculum

4 modules in detail

What you learn

Content coming soon — plan-doc in preparation

Who is this course for?

IT teams, service desk, IT leadership, MSP

Legal basis

ITIL 4 (outlook ITIL v5)

Recertification: 18 months